Frequently Asked Questions
General Information
Blue Haven
Blue Haven is located on the northeastern end of Providenciales, the most populous island in the Turks and Caicos archipelago. Situated on its own private beach, the resort offers stunning ocean views and a tranquil escape from the hustle and bustle of everyday life.
Blue Haven Resort has suites, studios, and penthouses, totalling 45 accommodations. The suites range from one-bedroom to three-bedroom options, while the studios are perfect for couples or solo travellers. All suites come with private balconies or patios, offering stunning ocean views. Please note that studios do not have patios or balconies.
Our guests are a diverse mix of couples, families, and groups of friends and family. We offer spacious and comfortable accommodations, a stunning beach location, and a variety of amenities and activities to appeal to all ages. Depending on your family’s travel preferences, Blue Haven or Alexandra may be the better choice for you. Blue Haven is a quieter resort with a smaller private beach and a more relaxed atmosphere. Alexandra is a livelier resort with more activities and amenities for families with younger children.
Yes, Blue Haven Resort is family-friendly with kid-friendly amenities and activities. Blue Haven tends to have fewer children than Alexandra Resort. Depending on your family’s travel preferences, Blue Haven or Alexandra may be the better choice for you. Blue Haven is a quieter resort with a smaller private beach and a more relaxed atmosphere. Alexandra is a livelier resort with more activities and amenities for families with younger children.
Yes, Blue Haven Resort has a private beach. The resort is located on its own private beach on Leeward Channel, which is just around the peninsula from Grace Bay beach (view map) and has a view of Mangrove Cay in the distance. The beach is perfect for swimming and sunbathing.
Yes, Blue Haven Resort is located on the ocean. The resort is situated on the eastern end of Providenciales (view map), the most populous island in the Turks and Caicos archipelago. The resort’s private beach fronts directly onto the Leeward Channel, which is a part of the Atlantic Ocean. The resort offers stunning ocean views from its accommodations, restaurants, and pool.
Yes, Blue Haven is close to Grace Bay. It is only 3.3 km/2 miles away and the drive takes about 5-7 minutes. Click here to view a map of where we are located in Providenciales.
Yes, Blue Haven offers free self-parking for guests. The parking lot is located on-site and is easily accessible from the resort’s entrance. There is no need to make a reservation for parking.
The sister property to Blue Haven is Alexandra Resort, which is also located on Providenciales in the Turks and Caicos. Both resorts are part of the Turks and Caicos Collection All-Inclusive Resorts. Blue Haven guests are welcome to dine, beach and play at Alexandra Resort via our complimentary shuttle.
Guests of either resort can enjoy the amenities and facilities of the other resort, as they are located just a short complimentary shuttle ride away from each other.
Yes, Blue Haven has security measures in place to ensure the safety of its guests. These measures include 24-hour security staff, gated entrance, video surveillance, keyless entry locks, and in-room safes.
Check-in at Blue Haven Resort is from 3:00 PM. The resort can arrange for early check-in based on availability. To request early check-in, please contact the resort directly. Please note that the resort cannot guarantee early check-in. If you arrive at the resort before 3:00 PM, your luggage may be stored at the front desk until your room is ready.
Check-out is at 11:00 AM. The resort can arrange for late check-out based on availability. To request late check-out, please contact the resort directly. Please note that the resort cannot guarantee late check-out.
The resort can arrange for early check-in or late check-out based on availability. To request early check-in or late check-out, please contact the resort directly. Please note that the resort cannot guarantee early check-in or late check-out.
Yes, Blue Haven Resort has a fitness center that is open to guests 24 hours a day. The fitness center is located on the property and has a variety of cardio and strength-training equipment, as well as free weights and yoga mats.
Yes, we do have yoga classes twice a week, please check your activity schedule upon arrival.
Blue Haven Resort offers entertainment options for guests of all ages including live music, movies, games and activities, kids’ club, cultural shows, and special events. They also offer a variety of amenities such as a swimming pool, fitness center, spa, and dining options.
Blue Haven Resort has one pool which is a beachfront infinity-edge pool with a swim-up bar. It is on the resort’s private beachfront and surrounded by day beds, lounge chairs and umbrellas. The pool is open to guests from 7:00 AM to 10:00 PM.
General Information
Turks and Caicos
US citizens must have a valid passport with at least six months remaining validity, a return or onward ticket, and proof of accommodation. US citizens are not required to apply for a visa for stays of up to 90 days. Click here for the latest Turks and Caicos Entry Requirements.
Canadian citizens must have a valid passport with at least six months remaining validity, a return or onward ticket, and proof of accommodation. Canadian citizens are not required to apply for a visa for stays of up to 90 days. Click here for the latest Turks and Caicos Entry Requirements.
UK citizens must have a valid passport with at least six months remaining validity, a return or onward ticket, and proof of accommodation. UK citizens are not required to apply for a visa for stays of up to 90 days. Click here for the latest Turks and Caicos Entry Requirements.
No, as of May 1, 2022, you do not need to be vaccinated to enter the Turks and Caicos. However, it is always recommended to check the latest travel requirements before travel. Click here for the latest Turks and Caicos Entry Requirements.
Whether or not you need an outlet converter for your electronics in the Turks and Caicos depends on the country of origin of your electronics and the voltage and frequency of the electricity supply in the Turks and Caicos. If your electronics are from the United States or Canada, you will not need an outlet converter. If your electronics are from a country that uses a different type of outlet or a different voltage, you will need an outlet converter.
The official currency of the Turks and Caicos is the United States dollar (USD). You will find that US dollars are accepted for all transactions, including at hotels, restaurants, shops, and taxis. If you prefer to use cash, you will find ATMs located throughout shopping areas. We do not have ATMs located at our resorts. You can also use credit cards at most establishments.
In Turks and Caicos, drivers adhere to the left-side of the road, unlike in the United States and Canada.
Turks and Caicos enjoys consistent warm and sunny climate throughout the year, with average temperatures around 81F/27C. There is no true rainy season, however there will be slightly more precipitation between May and November. Rainfall is typically brief. The ideal time to visit Turks and Caicos is when it is most convenient for you to travel. Click here for more details on average air and water temperatures by month.
The ideal time to visit Turks and Caicos is when it is most convenient for you to travel. Click here for more details on average air and water temperatures by month.
We rarely encounter sargassum seaweed on Grace Bay beach in front of Alexandra Resort and our private beach at Blue Haven Resort. When it does appear, it is usually due to an unusual weather event and our teams work to clean it from the beach as much as possible. A return to regular weather patterns cleans up the beach naturally. Please see this link with more information on Sargassum in Turks and Caicos: https://www.visittci.com/nature-and-history/flora-and-fauna/sargassum
Grace Bay Beach on Providenciales is consistently ranked as one of the best beaches in the world. It is known for its white sand, clear turquoise waters, and calm waves. Smith’s Reef, located just off the coast of Grace Bay Beach, is a popular snorkeling spot teeming with marine life. Leeward Beach on Providenciales offers a long stretch of white sand and calm waters perfect for relaxing. Half Moon Bay on North Caicos features a crescent-shaped beach and dramatic cliffs. Mudjin Harbour on Middle Caicos boasts beautiful beaches, secluded coves, and limestone cliffs. Turks and Caicos is a paradise for beach lovers with so many stunning beaches to choose from.
Relax on Grace Bay Beach, one of the world’s most beautiful beaches. Explore the Caicos Cays, a group of small islands with secluded coves and crystal-clear waters. Try the local cuisine, including conch, lobster, and fish. These are just a few of the many must-do activities in Turks and Caicos, a tropical paradise with beautiful beaches, crystal-clear waters, and a variety of activities to enjoy.
Turks and Caicos usually not known for its night life. Providenciales, the most developed of the Turks and Caicos, has a variety of restaurant establishments, some of which have live music and dancing on select nights. There is also a weekly Island Fish Fry event, which is walking distance from our sister property, Alexandra Resort. The Island Fish Fry hosts live music, Junkanoo bands and many local food, drink and souvenir vendors. Here is a link with more information: https://www.visittci.com/fish-fry
Turks and Caicos has a lot to offer visitors, from relaxing on Grace Bay Beach to exploring the Caicos Cays to learning about the islands’ history and culture. Other activities include snorkeling, diving, horseback riding, eco-adventures and boating excursions. With its stunning beaches, crystal-clear waters, and abundance of activities, Turks and Caicos is a great place to enjoy a tropical vacation.
Getting to Providenciales, Turks and Caicos
The nearest international airport to Turks and Caicos is Howard Hamilton International Airport (PLS). It is located on the island of Providenciales, which is the most popular island in Turks and Caicos.
As this is quite a popular vacation destination, direct flights are available from many U.S. cities including Miami, Charlotte, New York, Fort Lauderdale, Atlanta, and Boston.
Yes, there are direct flights (Providenciales/PLS) from Canada from Toronto and Montreal.
Yes, British Airways flies directly to (Providenciales/PLS) from London Heathrow.
We recommend booking your airfare directly with airlines. You can also book airfare through online travel agencies (OTAs), airlines’ websites, or metasearch engines such as Google Flights. We also recommend buying travel insurance to cover unexpected changes to your travel plans.
To find flights to Turks and Caicos, be flexible with travel dates and times, consider flying into Howard Hamilton International Airport (PLS), use a metasearch engine such as Google Flights to compare prices.
Airport Transportation
The drive from the airport to Blue Haven is 17.6 km and takes 25 minutes via Leeward Highway.
Taxis are available just outside the baggage hall. Please see this link for more information on taxis in TCI: https://www.visittci.com/providenciales/getting-around/taxis
Pre-booking transportation is not necessary. Taxis are readily available outside the baggage hall. Taxis are the most economical option for airport transportation. If you wish to book VIP airport transportation, our Guest Services Team can assist in making arrangements in advance.
Getting Around
Renting a car in Turks and Caicos is a good option for travelers who want the flexibility to explore the island at their own pace and visit places that are not accessible by public transportation. However, it is important to consider the cost of renting a car before deciding. If you are only planning on staying in one or two places and not doing a lot of exploring, you may be able to get around by taxi or public transportation.
There is currently no Uber or Lyft in Turks and Caicos.
Please visit https://www.visittci.com/providenciales/getting-around/taxis for taxi options and fares.
All-Inclusive
Your all-inclusive room rate at Blue Haven Resort includes all meals, snacks, alcohol, drinks and and complimentary bikes.
Non-motorized watersports such as kayaks, stand up paddle and hobie cat sailing (at our sister resort).
Yes, alcohol is included in your all-inclusive room rate at Blue Haven Resort. You can enjoy unlimited alcoholic and non-alcoholic beverages at any of the resort’s restaurants and bars.
Yes, snacks are included in your all-inclusive room rate at Blue Haven Resort. The resort has a snack station that offers a variety of snacks.
Retail store purchases, spa treatments, motorized water sports, diving, airport transfers, tours, and any other services or amenities not specifically mentioned in your all-inclusive rate are extra costs.
Government taxes and service charges are included in our rates. If guests wish to leave additional gratuity, this is entirely at their discretion.
Rooms
Only robes are provided in the rooms for use during your stay.
Washer and dryers are only in the suites.
Yes, Blue Haven – All Inclusive Resort offers daily housekeeping services.
Dining
Blue Haven Resort has prices on menus for outside guests should they choose to dine at the resort.
Yes, all food menus are included in the all-inclusive rate.
Blue Haven Resort restaurants do not require dinner reservations, except for the à la carte restaurants at our sister resort Alexandra. Upon check-in, guests will receive information on how to book reservations from their phones using the resort Wi-Fi. Our dining ambassador can also assist.
Only the à la carte restaurants Fish Deck and Black Rock at our sister resort Alexandra require reservations.
Please visit our dining page to view our menus. https://ar.whml.com/dine-around/
Please visit our dining page to view opening days and times.
Lobster season in Turks and Caicos runs from August 1st to March 31st.
Yes, lobster on the menu during lobster season.
Yes, we are able to accommodate guests with allergies and other dietary requirements such as gluten-free. Please let the Front Desk team know about the allergy upon arrival. They can connect you with our Food and Beverage Manager who will discuss our dining options with you.
Yes, we are able to accommodate guests with dietary requirements such as gluten-free. Please let the Front Desk team know about the allergy upon arrival. They can connect you with our Food and Beverage Manager who will discuss our dining options with you.
I’m sorry, we do not have room service.
Kid’s Club/Babysitting
Excursions
Weddings
Ceremony and Reception
Yes, Blue Haven offers stunning beachfront location for your ceremony and an alternative option of our Gazebo. Backup locations are also available in case of inclement weather.
Yes, we have a conference room for indoor ceremonies.
Unfortunately, our pool deck can only facilitate a cocktail and provides a picturesque setting for an unforgettable cocktail reception.
Yes, we offer wedding packages that can be customized to your needs. These packages include the ceremony venue and setup.
Weddings
Wedding Planning & Logistics
Yes, we have a dedicated and experienced wedding coordinator who will assist you with every step of the planning process, from venue selection to vendor recommendations.
Some restrictions may apply, but we work closely with preferred vendors who can provide all the services you need for your wedding day. We can also discuss options for bringing in outside vendors.
Weddings
Accommodations & Guest Services
Yes, we can reserve a block of rooms for your wedding guests. We can also assist with transportation arrangements for guests.
Our wedding packages include special amenities for the couple, such as a private dinner for 2 or romantic in-room breakfast.
Weddings
Additional Considerations
Our cancellation policy varies depending on the package selected and the timeframe. Please refer to your specific contract for details.
We have some noise ordinances in place, but we are happy to work with you to ensure your reception have the perfect atmosphere.
Weddings
Next Steps
Please contact our events team at groups@turksandcaicoscollection.com to discuss your wedding vision and schedule a consultation. We can’t wait to help you create a dream wedding at the Blue Haven!